NEWS

The latest news from the Help Desk team

Introduction This article shows you how to find Job Cards. Job Cards are an important business tool. They help business managers track workflow and customer data like quotes, invoices, payments, and site visits. 1 Locating job cards You can find and open job cards from the Accounts menu tab. Scroll up to the top of […]

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Introduction There are two ways to search for a job on the Skeduler platform. You can search on the Scheduler page or the Jobs page. This article shows you how to search for jobs on the Jobs Page. The image below shows the search tool on the Jobs page. For information about searching on the […]

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Introduction There are two ways to search for a job on the Skeduler platform. You can search on the Scheduler board or the Jobs page. This article shows you how to search for jobs on the Scheduler board. The image below shows the Job Search tool on the Scheduler page. For information about searching on […]

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Introduction While creating a new booking, you assign a job to a technician. It’s possible to change the assigned technician after a job has been created and scheduled. This article shows you how to change the assigned technician using a drag and drop tool. 1 Opening Scheduler board Change a technician’s assignment on the Scheduler […]

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Introduction This article shows you how to book a new job. Booking a job means creating a record for a new client. A record includes information like: client name and address description of work assigned technician visit date, notes, and other information 1 Opening Add Job panel You create a new job inside the Add […]

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Introduction This article shows you how to view and change the permissions assigned to a user role. Permission means a user role has access to a specific page of information. With page access, the user can read, edit, or delete information and change settings. There are 53 pages on the Skeduler platform. Under the default […]

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Introduction This article shows you how to add a new Technician user to your Skeduler platform. Technician users have full access to account information. A Technician: uses a separate mobile view called Technician App has access to assigned jobs can add estimates, make sales, and record payments can add notes, pictures, and videos can record […]

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Introduction This article shows you how to add a new Member user to your Skeduler account. Member users have limited access to account information. A Member user: can add new jobs, notes, and site visits can’t access reporting or the dashboard 1 Adding a Member user On the Skeduler site, scroll up to the top […]

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Introduction This article shows you how to add a new Admin user to your Skeduler account. Admin users have full access to account information. An Admin user can: access all features including adding, editing, and deleting new jobs, estimates, sales, payments, credit notes, notes, and site visits access reporting and dashboard information 1 Adding an […]

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